BNF Bank p.l.c

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>We're a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h3>Duties and responsibilities&nbsp;</h3>
<p><strong>You will be responsible for:  </strong></p>
<ul>
<li>answering customers' queries and provide a high level of customer service via the Bank's communication channels, whilst making best efforts to resolve queries on first contact;</li>
<li>affecting outbound calls as required and within stipulated deadlines;</li>
<li>handling inbound customer calls and written requests, noting any follow-ups and call-backs in a timely and appropriate manner, whilst keeping the number of lost calls to an absolute minimum;</li>
<li>handling outbound calls, assisting and guiding customers to use the Bank's services and promoting use of the Bank's digital channels;</li>
<li>assisting customers by answering their queries whilst adhering to Bank procedures and all other relevant regulatory requirements at all times;</li>
<li>tending to Customer Care Centre inboxes and Internet Banking Messages in a timely manner, including chasings and follow ups;</li>
<li>tending to Bank’s required surveys as assigned and within set deadlines;</li>
<li>achieving the set performance objectives through effective use of resources;</li>
<li>assisting and liaising with other Units/Departments as required;</li>
<li>continuously striving to improve the quality of service whilst presenting possible solutions according to customer's needs;</li>
<li>promoting the Bank's products and services according to customers' needs and effectively referring leads to other units within the Bank;</li>
<li>handling customer's feedback and suggestions in a professional and effective manner;</li>
<li>performing other related assignments/projects as requested by Management from time to time; and</li>
<li>being able to work independently, collaborating within a team, and displaying time flexibility towards shifts as per work exigencies.</li>
</ul>
<h3>Competencies and experience&nbsp;</h3>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.&nbsp;</p>
<p><strong>You must:  </strong></p>
<ul>
<li>be willing to work on a shift basis (from Monday to Sunday);</li>
<li>have knowledge of banking fundamentals;</li>
<li>be proficient with MS Office applications;&nbsp;</li>
<li>be meticulous and work under pressure;&nbsp;</li>
<li>be committed to self-development;&nbsp;</li>
<li>have strong verbal and written communication skills;</li>
<li>be fluent in Maltese and English;</li>
<li>exercise integrity and professionalism at all times;</li>
<li>possess at least O level qualifications or Diploma in Business Studies or relevant banking qualification; and</li>
<li>have previous experience of working in a Call Centre environment, which will be considered as an asset.</li>
</ul>
<h3>What we Offer&nbsp;&nbsp;</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a...

Customer Care Agent - Customer Care Centre (Shift Basis)

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p><strong>Duties and responsibilities</strong></p>
<p>The Administrative Officer will be responsible for conducting investigations on Name and Payment Screening and Automated Transaction hits.&nbsp;</p>
<p>The Administrative Officer will need to:</p>
<ul>
<li>Analyse client transaction behaviour and correlate with the source of funds and source of wealth information and documentation collected from the customer and other sources, furthermore if suspicious of ML/FT arise, then escalate and raise STR accordingly;&nbsp;</li>
<li>Demonstrate team spirit by completing standard office tasks and other duties such as liaising with colleagues to ensure that the Bank's obligations are met whilst maintaining the highest standard of excellence in customer service;</li>
<li>Ensure Sanctions Screening, KYC and PEP’s are fully investigated in line with regulatory requirements and the Bank’s policies and guidelines;</li>
<li>Strictly follow procedures, actively contribute to process improvements and work closely with CRU Mangers to ensure the standards, workflows are respected and that potential risks are properly mitigated;</li>
<li>Proactively conduct payment analysis of transactions to link unidentified transactions and accounts to known fraudulent activity by investigating suspicious alerts with proper analysis and follow up;</li>
<li>Ensure that names with hits are investigated in a timely manner with the necessary escalations being undertaken to safeguard AML/CFT policies and procedures whilst risks are mitigated through proper documentation and rationale;</li>
<li>Participate in regular meetings and investigate areas as necessary amongst the CRU or with other internal colleagues like FCC Office;</li>
<li>Assist in business risk assessments, in line with the bank's Policies and Procedures, measuring the threats and vulnerabilities of the Bank’s operations; and</li>
<li>Assist in the application of all relevant policies, procedures, processes for CRU relating to all areas of anti-money laundering (AML) and CDD.&nbsp;&nbsp;</li>
</ul>
<p><strong>Competencies and experience</strong></p>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.</p>
<p>The Administrative Officer will need to have:</p>
<ul>
<li>Strong KYC and Customer Due Diligence knowledge;</li>
<li>Internal and External Stakeholder management;</li>
<li>Excellent verbal, formal written communication and social skills;</li>
<li>Strong Data Analytics and Data Management;&nbsp;</li>
<li>Excellent planning, organisation and time management abilities;</li>
<li>Ability to be flexible, manage priorities whilst remaining calm under pressure;&nbsp;&nbsp;&nbsp;</li>
<li>A positive ‘can do’ attitude and an ability to take ownership of tasks through to completion;</li>
<li>Drive and resilience with ability to have difficult conversations;</li>
<li>Ability to work collaboratively and independently when required;</li>
<li>Ability to prioritise and be meticulous with attention to detail; and</li>
<li>Ability to be objective oriented and commercially minded.</li>
</ul>
<p><strong>What we Offer</strong></p>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full...

Administrative Officer - Screening Helpdesk (Customer Review Unit)

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h4>‍Duties and Responsibilities</h4>
<p>As an Enterprise Architect, you will be responsible for defining, maintaining, and evolving the organisation’s overall technology architecture to ensure strategic alignment between business goals and IT capabilities. This role establishes enterprise wide architectural standards, drives technology governance, evaluates emerging technologies, and ensures that systems and platforms evolve cohesively within a controlled and scalable framework.</p>
<p>You will collaborate across the organisation — including business leaders, technical teams, project managers, and external partners — to create a unified architectural vision that supports current and future business needs. The Enterprise Architect plays a pivotal role in the organisation’s digital transformation initiatives by ensuring architectural integrity, alignment, and long term sustainability.</p>
<p><strong>The person in this function will be responsible to:</strong></p>
<ul>
<li>Develop and maintain the organisation’s enterprise architecture framework, including business, data, application, and technology architectures;</li>
<li>Align IT architecture with business strategy, long‑term objectives, regulatory requirements, and industry best practices;</li>
<li>Define and evolve the target architecture, identifying transition states, integration approaches, and modernisation pathways;</li>
<li>Establish, document, and enforce architecture standards, policies, and principles;</li>
<li>Lead architecture governance forums and perform architectural reviews to ensure compliance with enterprise guidelines;</li>
<li>Assess architectural risks and ensure proper impact analyses are performed for proposed changes;</li>
<li>Evaluate and recommend technologies, platforms, and frameworks that support enterprise wide capabilities and innovation;</li>
<li>Provide architectural guidance throughout the project lifecycle across multiple domains;&nbsp;</li>
<li>Identify duplication, inefficient systems, and technology debt, and drive remediation strategies;</li>
<li>Oversee major transformation programmes, ensuring architectural consistency across initiatives;</li>
<li>Provide thought leadership on emerging technologies (cloud, integration patterns, security standards, data platforms, AI/automation, DevOps, etc.);</li>
<li>Provide architectural guidance throughout the project lifecycle across multiple domains; and</li>
<li>Identify duplication, inefficient systems, and technology debt, and drive remediation strategies.</li>
</ul>
<h4>Skills, Experience and Knowledge</h4>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.</p>
<p><strong>The person in this function must have:</strong></p>
<ul>
<li>a Bachelor's degree in computer science, information technology, or in a related field (or equivalent experience);</li>
<li>relevant certifications, such as TOGAF (The Open Group Architecture Framework) or Microsoft Certified: Azure Solutions Architect Expert, are highly desirable;</li>
<li>proven experience as a Lead Architect or a similar role, including experience in developing and implementing systems architecture;</li>
<li>strong knowledge of systems architecture principles, methodologies, and best practices;</li>
<li>proficiency in assessing and improving existing software systems;</li>
<li>experience in overseeing development teams and collaborating with cross-functional teams;</li>
<li>excellent communication and interpersonal skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders;</li>
<li>strong analytical and problem-solving abilities;</li>
<li>familiarity with industry standards and regulations relevant to the organisation;</li>
<li>Strong understanding of integration patterns, API management, and enterprise grade security practices;</li>
<li>Expertise in cloud architectures, microservices, data platforms, integration technologies, and DevOps practices; and</li>
<li>Experience in the banking or fintech industry is highly desirable due to regulatory, security, and technology stack alignment.</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a...

Enterprise Architect - Information Technology Unit

<p></p>
<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<p><strong>Duties and responsibilities</strong>&nbsp;</p>
<p><strong>You will be responsible to:</strong>&nbsp;</p>
<ul>
<li>carry out diversified support activities of a commercial, administrative or operative nature;&nbsp;</li>
<li>ensure a high level of service to customers at all times;&nbsp;</li>
<li>achieve the Bank's objectives for profitability and business growth; and&nbsp;&nbsp;</li>
<li>carry out other administrative tasks as may be required from time to time.&nbsp;&nbsp;</li>
</ul>
<p></p>
<p><strong>Competencies and experience</strong>&nbsp;</p>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.&nbsp;</p>
<p><strong>You must:</strong>&nbsp;</p>
<ul>
<li>be able to prioritise, multi-task and work under pressure;&nbsp;&nbsp;</li>
<li>adopt a target driven approach;&nbsp;</li>
<li>be meticulous in your work;&nbsp;&nbsp;</li>
<li>be proficient with MS Office applications; and&nbsp;&nbsp;</li>
<li>have an MQF Level 3 academical qualification. Matriculation certificates at advanced/intermediate level or equivalent will be considered an asset.&nbsp;&nbsp;</li>
</ul>
<p>Candidates with previous banking experience will be given preference.&nbsp;</p>
<p><strong>What we Offer</strong>&nbsp;</p>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a...

Relationship Officer - Retail Banking Unit

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h4>‍Duties and Responsibilities</h4>
<p>The successful candidate will be responsible for ensuring the reliability, security, and performance of the Bank’s software applications through rigorous manual and automated testing. You will work closely with our development teams to identify potential risks and ensure that every digital solution meets the high standards required by our customers and regulatory frameworks.</p>
<p><strong>You will be responsible for:</strong></p>
<ul>
<li>Test Planning: Developing comprehensive test strategies and detailed test plans based on functional requirements and technical specifications;</li>
<li>Execution: Performing manual and automated testing across web, mobile, and core banking applications to identify bugs, defects, and regressions;</li>
<li>Automation Development: Designing and maintaining automated test scripts using modern frameworks to increase testing efficiency and coverage;</li>
<li>Defect Management: Identifying, documenting, and tracking software defects through to resolution, collaborating closely with developers to ensure timely fixes;</li>
<li>Integration Testing: Validating system integrations and API endpoints to ensure seamless data flow between the Bank’s core systems and third-party services;</li>
<li>Performance &amp; Security: Conducting load, stress, and security testing to ensure system stability and the protection of sensitive financial data;</li>
<li>Release Governance: Participating in "Go/No-Go" decisions for software releases, ensuring all quality gates have been successfully passed; and</li>
<li>Continuous Improvement: Contributing to the enhancement of QA processes, tools, and methodologies within an Agile development environment.</li>
</ul>
<h4>Competencies and Experience</h4>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. You must possess a high level of attention to detail and a "think-like-the-user" mindset to uncover edge-case scenarios. The role requires strong analytical skills, the ability to work under pressure during release cycles, and excellent problem-solving capabilities within a fast-paced banking environment.</p>
<p><strong>You must have:</strong></p>
<ul>
<li>Education: Bachelor’s degree in computer science, IT, or a related field.</li>
<li>Experience: Minimum of 3 years’ experience in software quality assurance or a software development role.</li>
<li>Testing Tools: Proven experience with automated testing tools (e.g., Selenium, Cypress, or Playwright) and API testing tools (e.g., Postman).</li>
<li>Technical Skills: Strong proficiency in SQL for data validation and familiarity with at least one programming language (e.g., C#, Java, or Python).</li>
<li>Methodology: Solid understanding of the Software Development Life Cycle (SDLC) and experience working in Agile/Scrum teams.</li>
<li>Domain Knowledge: Experience within the financial or banking sector, and familiarity with Jira for bug tracking, will be considered an asset.</li>
<li>Communication: Good written and verbal communication skills to effectively report on quality metrics and collaborate with cross-functional teams.</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


Quality Assurance Engineer - Information Technology Unit

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h4>‍Duties and Responsibilities&nbsp;</h4>
<p>The successful candidate will be responsible for building the visual and interactive components of our digital banking platforms. You will bridge the gap between graphical design and technical implementation, taking an active role in defining how our applications look as well as how they work. Your goal will be to deliver a seamless, responsive, and high-performance experience for our customers.&nbsp;</p>
<p><strong>You will be responsible for:</strong></p>
<ul>
<li>UI/UX Implementation: Developing and maintaining responsive, user-friendly web interfaces using modern frontend frameworks to ensure an intuitive user journey;</li>
<li>Prototyping &amp; Design: Converting wireframes and high-fidelity designs into functional, high-quality code, ensuring technical feasibility of UI/UX designs;</li>
<li>Performance Optimization: Optimizing client-side applications for maximum speed, scalability, and cross-browser compatibility;</li>
<li>State Management: Implementing efficient client-side state management to ensure smooth data flow and interaction within complex banking dashboards;</li>
<li>API Integration: Collaborating with Backend Developers to integrate RESTful APIs and ensure seamless data exchange between the frontend and server-side logic;</li>
<li>Quality Assurance: Performing thorough frontend testing and debugging to ensure interfaces are bug-free and meet the Bank’s accessibility and security standards;</li>
<li>Brand Consistency: Ensuring that all visual elements and interactions adhere to the Bank’s brand guidelines and digital design system; and</li>
<li>Continuous Improvement: Staying updated on the latest frontend trends, such as TypeScript enhancements and new CSS methodologies, to keep our platforms modern.</li>
</ul>
<h4>Competencies and Experience</h4>
<p>The potential candidate should be reliable and trustworthy, with a keen eye for detail and a passion for creating exceptional user experiences. You must possess the ability to translate visual concepts into elegant, maintainable code. The role requires a creative problem-solver who can collaborate effectively with designers, backend engineers, and product owners in a fast-paced, Agile environment.</p>
<p><strong>You must have:</strong></p>
<ul>
<li>Education: Bachelor’s degree in computer science, Digital Design, or a related field.</li>
<li>Experience: Minimum of 3 years’ experience in frontend development; experience in building dashboards or financial applications is a significant asset.</li>
<li>Technical Stack: Expert knowledge of HTML5, CSS3 (SASS/LESS), and JavaScript/TypeScript.</li>
<li>Frameworks: Proven experience with modern frontend libraries and frameworks, specifically React or Angular.</li>
<li>Tools: Familiarity with version control (Git), package managers (NPM/Yarn), and build tools (Webpack/Vite).</li>
<li>UI/UX Skills: Experience with design tools like Figma or Adobe XD, and a solid understanding of responsive design principles.</li>
<li>Communication: Excellent written and verbal communication skills to effectively collaborate with cross-functional teams.</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


Frontend Developer - Information Technology Unit

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h4>‍Duties and Responsibilities&nbsp;</h4>
<p>The successful candidate will be responsible for building and maintaining the "engine room" of our digital applications, focusing on server-side logic, database management, and the seamless integration of our Core Banking System. You will play a critical role in ensuring our systems are secure, high-performing, and capable of handling complex financial transactions.</p>
<p><strong>You will be responsible for:</strong></p>
<ul>
<li>Server-Side Development: Designing and developing robust, scalable server-side logic and applications using modern backend frameworks;</li>
<li>Database Management: Designing, optimizing, and maintaining relational databases (SQL Server) to ensure data integrity, security, and high availability;</li>
<li>API Architecture: Building and maintaining secure, high-performance RESTful APIs to power our front-end applications and third-party integrations;</li>
<li>Core System Integration: Implementing complex integrations with the Bank’s Core Banking System and other internal/external financial services;</li>
<li>Optimization &amp; Scalability: Analyzing system performance, identifying backend bottlenecks, and implementing code-level optimizations for improved speed and efficiency;</li>
<li>Security Implementation: Ensuring that all backend services adhere to strict financial security standards, including data encryption and secure authentication protocols;</li>
<li>Quality Assurance: Collaborating with the QA team to perform unit and integration testing, ensuring the reliability of business logic and data processing; and</li>
<li>Technical Documentation: Creating and maintaining detailed documentation for API endpoints, system architecture, and database schemas.</li>
</ul>
<h4>Competencies and Experience</h4>
<p>The potential candidate should be reliable and trustworthy, with a highly analytical approach to problem-solving. You must possess a deep understanding of data structures, algorithms, and secure coding practices. The role requires an individual who can translate complex business rules into efficient technical logic and who thrives in a collaborative, Agile environment focused on stability and precision.</p>
<p><strong>You must have:</strong></p>
<ul>
<li>Education: Bachelor’s degree in computer science, Software Engineering, or a related field;</li>
<li>Experience: Minimum of 3 years’ experience in backend development; experience within the financial or banking sector will be considered a significant asset;</li>
<li>Technical Stack: Strong proficiency in server-side languages such as C# (.NET), Java, or Python, and a deep understanding of SQL Server and T-SQL;</li>
<li>Web Services: Proven experience in designing and consuming RESTful APIs and working with microservices architectures;</li>
<li>Tools &amp; Methodology: Familiarity with Git version control, CI/CD pipelines, and Agile development workflows; and</li>
<li>Communication: Excellent written and verbal communication skills to effectively collaborate with frontend developers and system architects.</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


Backend Developer - Information Technology Unit

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h4>‍Duties &amp; Responsibilities&nbsp;</h4>
<p>The successful candidate will be at the forefront of our digital transformation, responsible for identifying, designing, and implementing AI-driven solutions to enhance operational efficiency. You will focus on building secure, internal AI frameworks—including agentic workflows and Retrieval-Augmented Generation (RAG) systems—to support various banking functions while ensuring the highest standards of data privacy.&nbsp;</p>
<p><strong>You will be responsible for:</strong></p>
<ul>
<li>AI Solution Design: Identifying and analyzing business processes to design end-to-end AI solutions, including the development of agentic workflows and multi-agent orchestrators.</li>
<li>Data &amp; Knowledge Engineering: Building and maintaining vector databases to support RAG-based systems, ensuring efficient embedding and retrieval of internal bank data.</li>
<li>Security &amp; Compliance: Implementing private AI solutions (such as local LLMs or enterprise-grade private clouds) to ensure sensitive banking information remains secure and compliant with regulatory standards.</li>
<li>Model Evaluation: Monitoring the performance of AI models, analyzing output accuracy (preventing hallucinations), and continuously optimizing prompts and workflows for reliability.</li>
<li>Collaboration: Working closely with the Data Engineering and Business Solutions teams to integrate AI capabilities into existing banking software and Core Systems.</li>
<li>Strategic Research: Staying updated on emerging AI trends (e.g., Llama 3.3, Mistral, Gemini Enterprise) and assessing their potential application within the banking sector.</li>
<li>Documentation &amp; Training: Developing standard operating procedures for AI usage and providing training to end-users to ensure the effective and ethical adoption of AI tools.</li>
</ul>
<h4>Competencies and Experience</h4>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. You must possess a strong understanding of how AI can be applied to financial operations while maintaining a rigorous focus on internal control environments. The role requires an analytical mindset capable of troubleshooting complex agentic interactions and the ability to work in a fast-paced, innovative environment.</p>
<p><strong>You must have:</strong></p>
<ul>
<li>Education: Bachelor’s degree in computer science, AI, Data Science, or a related technical field.</li>
<li>Technical Expertise: Proven experience with AI frameworks and libraries, specifically relating to Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG).</li>
<li>Vector Databases: Hands-on experience with vector database technologies (e.g., Pinecone, Weaviate, Milvus, or Chroma) and embedding techniques.</li>
<li>Programming: Strong proficiency in Python and SQL; experience with API integrations and agent orchestration frameworks is highly desirable.</li>
<li>Domain Knowledge: Familiarity with the security considerations of deploying AI in a corporate environment (Private RAG, local hosting). Experience in the financial sector is an asset.</li>
<li>Communication: Excellent written and verbal communication skills to explain technical AI concepts to non-technical stakeholders.</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


Artificial Intelligence Analyst - Information Technology Unit

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.</p>
<h4>Duties and Responsibilities&nbsp;</h4>
<p>The Process Automation Manager will be responsible for identifying, designing, developing, and implementing automation solutions to optimise business processes across the Bank.&nbsp;</p>
<p><strong>You will be responsible for:</strong></p>
<ul>
<li>Identifying, analysing, and documenting existing business processes to assess automation opportunities and efficiency gains;</li>
<li>Designing, developing, testing, and implementing end-to-end process automation solutions in line with business and regulatory requirements;</li>
<li>Working closely with business units to gather requirements and translate them into scalable automation solutions;</li>
<li>Monitoring automated processes, analysing performance metrics, and continuously optimising solutions to improve effectiveness and reduce operational risk;</li>
<li>Ensuring automation initiatives align with the Bank’s digital transformation strategy and governance frameworks;</li>
<li>Developing and maintaining process documentation, standard operating procedures, and user guides;</li>
<li>Providing training and support to end users and relevant stakeholders to ensure adoption and effective utilisation of automation solutions; and</li>
<li>Staying updated on emerging automation technologies, best practices, and regulatory considerations relevant to the banking sector.&nbsp;</li>
</ul>
<h4>Competencies and Experience</h4>
<p>The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. You must possess a strong understanding of banking operations, workflows, and internal control environments. The role requires the ability to work in a fast-paced, dynamic environment and manage multiple automation initiatives concurrently.&nbsp;</p>
<p><strong>You must:</strong></p>
<ul>
<li>Possess a Bachelor’s degree in IT or a related field;</li>
<li>Have proven experience with process automation tools and technologies, such as RPA platforms, workflow automation, or low-code/no-code solutions;</li>
<li>Have solid analytical, problem-solving, and process-mapping skills, with a focus on efficiency and risk reduction;</li>
<li>Have experience in a similar role within the financial sector will be considered an asset; and</li>
<li>Demonstrate good written and verbal communication skills to effectively collaborate with cross-functional teams and external vendors.&nbsp;</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>


Process Automation Manager - Information Technology Unit

<p>We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;</p>
<p>‍We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;</p>
<h4>‍Duties &amp; Responsibilities&nbsp;</h4>
<p><strong>You will be responsible to: </strong></p>
<ul>
<li>manage and support the organisation's wired and wireless networks, as well as, other communication links such as Internet connectivity and site-to-site connections;</li>
<li>manage and support our local datacentres, both Production and DR, as well as administer other cloud-based environments. This comprises all the datacentre hardware including; firewalls, routers, switches, servers and other hardware appliances; including telecommunications hardware, which provide critical services to the core business of the organisation;</li>
<li>manage and support the organisation's data/server backup and replication strategies, as well as, support the IT team on the BCP strategy in the infrastructure area;</li>
<li>manage and support the Bank's telecommunications infrastructure and liaise with external providers to escalate support issues;</li>
<li>support remotely IT infrastructure related issues, both locally and internationally, through our support ticketing system, by providing 2nd and 3rd level technical support and thus strengthening the IT support team. Such includes liaising with external suppliers on escalated issues, which cannot be resolved internally;</li>
<li>manage vendor relations in the infrastructure area to validate that SLAs are met and adhered to;</li>
<li>perform regular on-site visits of the organisation's datacentres, reporting any critical issues; and</li>
<li>create and maintain comprehensive IT infrastructure documentation.</li>
</ul>
<h4>Competencies and Experience</h4>
<p><strong>You must:</strong></p>
<ul>
<li>have strong analytical and excellent verbal and written communication skills;</li>
<li>have a strong command of the English language;</li>
<li>be a great team-player, with a problem-solving aptitude, the ability to work independently and conclude projects within established timeframes and budget;</li>
<li>be able to support the team on infrastructure related issues outside of normal office hours when requested;</li>
<li>as a minimum, hold an IT degree, specialising in IT Infrastructure\Engineering with a combination of Networking and\or other certifications in the field of IT Infrastructure or Networking (CCNA\CCNP) or other Microsoft certifications (MCSA\MCSE); and</li>
<li>have a minimum of 5 years working experience in the IT Infrastructure\IT Security field, with a minimum of 1-year experience as a team leader with strong IT Infrastructure systems implementation and maintenance skills (hardware and software installation skills, server rack mounting, maintenance and troubleshooting of IT hardware and systems software in an IT Operations environment).</li>
</ul>
<h4>Technical skills</h4>
<p><strong>You must have:</strong></p>
<ul>
<li>practical knowledge of systems and network administration, including Wireless Networks/Network Cisco Switches/Firewalls (Cisco &amp; Check Point) and Cisco Routers, including and not limited to configuration, implementation and first line support;</li>
<li>practical and strong knowledge of Microsoft Server technology and Windows desktop environments. Other non-Windows environments, such as Red Hat and Debian based Linux will be considered an asset;&nbsp;</li>
<li>practical knowledge of Microsoft Active Directory, Microsoft SQL Server, Microsoft Exchange Server, DHCP, DNS and IIS;</li>
<li>practical knowledge of Microsoft cloud products, particularly Microsoft Office 365 and suite of products, including and not limited to Intune, Defender, Exchange Online, Teams and possibly Sharepoint;</li>
<li>practical knowledge on Symantec End-Point Protection;</li>
<li>practical knowledge of virtualisation solutions (VMWare ESX), Veeam Backup and Replication and Symantec Backup Exec;</li>
<li>practical knowledge of scripting languages, particularly Windows PowerShell;</li>
<li>excellent understanding of VPN technologies, TCP/IP and IPSEC; and</li>
<li>excellent IP network troubleshooting skills.</li>
</ul>
<h4>What we Offer&nbsp;</h4>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional full-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€400 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
<p>BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>
<p></p>


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