We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

We're a team of inspired people who believe that opportunities start with a conversation. 

Duties and responsibilities

You will be responsible for:

• assisting the Head of Unit to coordinate workflows to ensure that both internal and external established Service Level Agreements are adhered at all time;
• ensuring effective communication with Commercial and Finance Departments with a view to provide a good quality level of service internally that translates itself an excellent level of service to clients;
• general management of activity in the department, contributing towards the accomplishment of the Bank’s mission and strategic objectives;
• monitoring internal controls;
• challenging existing policies and procedures and suggesting changes / or improvements; 
• establishing strategic relationships with other internal and external areas; and
• suggesting plans and organising complex projects and programmes from a functional integration point of view. 

Competencies and experience

The potential candidate should have a positive attitude, be well-organised, have a strong aptitude to learn, be meticulous and team-oriented.

You must have:

• a university diploma/degree in Banking, Economics and/or Business Management;
• sound knowledge of Microsoft Office applications;
• banking accounting and fundamentals experience, knowledge of banking payment systems (SEPA/S.W.I.F.T./Target2) is considered as an assist;
• 3 years prior experience in a Banking Operations area of a Financial Institution;
• ability to be multitasking, target oriented and with good time management skills;
• an analytical mindset with an eye for detail and process critical thinking.
• ability to possess an acute eye for detail and works well under pressure; and
• experience in supervising junior staff members.

What we Offer

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €250 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.