We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
We are a team of inspired people who believe that opportunities start with a conversation.
Duties and responsibilities
The Unit Manager for Credit Operations will be responsible for overseeing the daily operations of a specific unit within the banking operations department. This role involves managing a team of professionals, ensuring operational efficiency, and maintaining compliance with regulatory requirements. The Unit Manager will also be responsible for process improvement, performance management, and ensuring that the unit meets its targets and service level agreements (SLAs).
You will be responsible for:
- on the job training to new recruits joining the Unit;
- operational Oversight on all tasks performed;
- improvement and more efficient processes;
- updating & reviewing policies and procedures;
- risk Management and Compliance adherence;
- authorising and checking of daily work;
- customer Service;
- reporting and data analysis;
- budgeting and Resource Management; and
- lead, mentor, and manage a team of professionals, providing guidance and support to ensure high performance.
Competencies and experience
The potential candidate should have a positive attitude, be well-organised and meticulous, with a disposition to learn and a team-oriented approach to work.
You must:
- have a certificate or diploma at MQF Level 5 in Economics, Banking and/or Business Management;
- have past experience in a Credit Operations area of a Financial Institution;
- maintain a good and healthy working relationship with all internal and external parties;
- have sound knowledge of Microsoft Office applications;
- have Banking accounting and fundamentals experience;
- have Experience in leading teams;
- have good working knowledge of local (Maltese) legislation in respect of credit; and
- have proven track record of working in the operation / management of credit such as the handling of securities, perfection of conditions of sanction and management of loan draw downs.
What we Offer
- ongoing personal development;
- preferential interest rates on home loans, personal loans and home value loans;
- comprehensive support for academic advancement through fully subsidized staff study loans;
- private clinic health insurance coverage, extendable to dependants;
- life insurance and personal accident cover;
- free ophthalmic examinations;
- private counselling sessions in collaboration with Richmond Foundation;
- additional half-day leave for birthday celebrations;
- annual performance appraisals and salary reviews;
- €250 annual wellness allowance;
- complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
- flexible work arrangements (role permitting); and
- various corporate discounts.
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.