We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
Duties and responsibilities
As a Commercial Support Officer, you will provide essential administrative and operational support to the Bank's Commercial Units. You will be actively involved in coordinating activities, supporting data-related tasks, and assisting with the day-to-day running of commercial functions.
You will need to:
- Support the coordination of activities between the Retail Department's units and other Bank departments;
- Assist in the preparation of statistics, reports, and data for internal use and decision-making;
- Help organise staff training sessions within the commercial functions by liaising with internal units and trainers;
- Support the effective allocation of staff within the commercial functions, including assisting with reallocation when urgent needs arise;
- Assist in the planning and coordination of commercial initiatives, campaigns, and other bank-organised activities;
- Participate in snap checks and other internal control activities according to established procedures;
- Troubleshoot day-to-day issues and propose practical solutions;
- Ensure full compliance with the Bank's policies, procedures, and regulatory requirements; and
- Perform any other related duties as required by management.
Competencies and experience
You must:
- Have strong communication and interpersonal skills;
- Be organised, proactive, and detail-oriented;
- Have a customer-centric approach with a positive and collaborative attitude;
- Have the ability to work as part of a team and independently when required;
- Have basic proficiency in MS Office applications;
- Possess at least an MQF Level 4 academical qualification;
- A qualification in Business Management, Banking and Finance or Business statistics is considered an asset; and
- Previous work experience, even on a part-time or apprenticeship basis, will be considered an asset.
What we Offer
- Ongoing personal development;
- Preferential interest rates on home loans, personal loans and home value loans;
- Comprehensive support for academic advancement through fully subsidized staff study loans;
- Private clinic health insurance coverage, extendable to dependants;
- Life insurance and personal accident cover;
- Free ophthalmic examinations;
- Private counselling sessions in collaboration with Richmond Foundation;
- Additional half-day leave for birthday celebrations;
- Annual performance appraisals and salary reviews;
- €250 annual wellness allowance;
- Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
- Flexible work arrangements (role permitting); and
- Various corporate discounts.
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.