Commercial Support Officer - Support Unit

Administrative
Full Time
Entry (0-12 months)
Published on 28/03/2025
Hybrid

Job Description

Overview

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

Duties and responsibilities

As a Commercial Support Officer, you will provide essential administrative and operational support to the Bank's Commercial Units. You will be actively involved in coordinating activities, supporting data-related tasks, and assisting with the day-to-day running of commercial functions. 

You will need to:

  • Support the coordination of activities between the Retail Department's units and other Bank departments;
  • Assist in the preparation of statistics, reports, and data for internal use and decision-making;
  • Help organise staff training sessions within the commercial functions by liaising with internal units and trainers;
  • Support the effective allocation of staff within the commercial functions, including assisting with reallocation when urgent needs arise;
  • Assist in the planning and coordination of commercial initiatives, campaigns, and other bank-organised activities;
  • Participate in snap checks and other internal control activities according to established procedures;
  • Troubleshoot day-to-day issues and propose practical solutions;
  • Ensure full compliance with the Bank's policies, procedures, and regulatory requirements; and
  • Perform any other related duties as required by management.

Competencies and experience

You must:

  • Have strong communication and interpersonal skills;
  • Be organised, proactive, and detail-oriented;
  • Have a customer-centric approach with a positive and collaborative attitude;
  • Have the ability to work as part of a team and independently when required;
  • Have basic proficiency in MS Office applications;
  • Possess at least an MQF Level 4 academical qualification;
  • A qualification in Business Management, Banking and Finance or Business statistics is considered an asset; and
  • Previous work experience, even on a part-time or apprenticeship basis, will be considered an asset.

What we Offer

  • Ongoing personal development; 
  • Preferential interest rates on home loans, personal loans and home value loans; 
  • Comprehensive support for academic advancement through fully subsidized staff study loans; 
  • Private clinic health insurance coverage, extendable to dependants; 
  • Life insurance and personal accident cover; 
  • Free ophthalmic examinations; 
  • Private counselling sessions in collaboration with Richmond Foundation; 
  • Additional half-day leave for birthday celebrations; 
  • Annual performance appraisals and salary reviews; 
  • €250 annual wellness allowance; 
  • Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
  • Flexible work arrangements (role permitting); and 
  • Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.