We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

‍We are a team of inspired people who believe that opportunities start with a conversation. 

‍Duties & Responsibilities 

You will be responsible for:  

• ‍assisting with the management of the Bank's IT infrastructure, including hardware, software systems, virtualised environments, back-up solutions, end-user devices and cloud solutions; 
• supporting in ensuring the highest level of systems and infrastructure availability by maintaining monitoring systems;  
• performing installations, upgrades, configuration, maintenance, troubleshooting and resource optimization of the Bank's IT infrastructure;  
• recognising and resolving issues impacting the Bank's IT operation, providing 2nd level support, whilst assisting with 1st-level incidents;  
• liaising and escalating issues with third-party service providers;  
• assisting with the Bank's Business Continuity and Disaster Recovery plans for the Bank's infrastructure;  
• complying with IT operations best practices; and  
• maintaining updated documentation related to the Bank's infrastructure. 

‍Competencies & Experience 

You must:  

• ‍be hard working, responsible with an organised approach to work; 
• possess a bachelor's degree in IT or equivalent; 
• have at least have 3 years of experience in IT infrastructure engineering or administration; 
• have strong knowledge and skills in Windows Servers and Active Directory; 
• have experience with cloud services with preference to the Azure Cloud; 
• be experienced with Microsoft 365 Services; 
• have experience in SQL Databases with preference to Microsoft SQL Server; 
• have a good knowledge in Identity management AD and Entra ID; 
• have a sound knowledge of VMware; 
• be experienced with backups and replication with Veeam; 
• have experience with network administration with particular focus to Cisco equipment; 
• have a basic understanding and experience in Linux will be considered an asset; 
• have a strong customer focus, and knowledge of IT Service Management standards and procedures; 
• possess excellent troubleshooting and problem-solving skills; 
• be an excellent team player with an analytical approach to work; and 
• possess professional certifications. Specialisation in any of the above technologies will be considered an asset. 

‍What we Offer  

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €250 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.