We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

‍We are a team of inspired people who believe that opportunities start with a conversation.

Duties and Responsibilities 

The Process Automation Manager will be responsible for identifying, designing, developing, and implementing automation solutions to optimise business processes across the Bank. 

You will be responsible for:

• Identifying, analysing, and documenting existing business processes to assess automation opportunities and efficiency gains;
• Designing, developing, testing, and implementing end-to-end process automation solutions in line with business and regulatory requirements;
• Working closely with business units to gather requirements and translate them into scalable automation solutions;
• Monitoring automated processes, analysing performance metrics, and continuously optimising solutions to improve effectiveness and reduce operational risk;
• Ensuring automation initiatives align with the Bank’s digital transformation strategy and governance frameworks;
• Developing and maintaining process documentation, standard operating procedures, and user guides;
• Providing training and support to end users and relevant stakeholders to ensure adoption and effective utilisation of automation solutions; and
• Staying updated on emerging automation technologies, best practices, and regulatory considerations relevant to the banking sector. 

Competencies and Experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. You must possess a strong understanding of banking operations, workflows, and internal control environments. The role requires the ability to work in a fast-paced, dynamic environment and manage multiple automation initiatives concurrently. 

You must:

• Possess a Bachelor’s degree in IT or a related field;
• Have proven experience with process automation tools and technologies, such as RPA platforms, workflow automation, or low-code/no-code solutions;
• Have solid analytical, problem-solving, and process-mapping skills, with a focus on efficiency and risk reduction;
• Have experience in a similar role within the financial sector will be considered an asset; and
• Demonstrate good written and verbal communication skills to effectively collaborate with cross-functional teams and external vendors. 

What we Offer 

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional full-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €400 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.