We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

We're a team of inspired people who believe that opportunities start with a conversation. 

Duties and responsibilities 

 You will be responsible for:  

• assisting the Senior/Branch Manager in the overall management of the branch in a professional and efficient manner; 
• providing excellent customer service as per Bank's overall standard; 
• achieving and exceeding set targets by proactively planning and organising business related initiatives and activities to attain performance objectives and to increase business volume and profitability; 
• managing a portfolio of customers whilst pursuing opportunities for growth from current and prospective clients; 
• contributing to the development of team members to their full potential through training, mentoring and support; 
• ensuring operational soundness, strict adherence to compliance regulations and established rules and procedures; and 
• constantly liaising with Senior/Branch Manager in solving complex problems and to plan and organise his/her own activities and of the employees under his/her supervision. 

Competencies and experience 

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. 

You must:  

• demonstrate excellent people management skills; 
• have knowledge of banking Accounting and fundamentals; 
• be proficient with MS Office applications; 
• provide excellent customer service levels; 
• demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English; 
• be solutions driven; 
• ideally have 2 years' experience as a commercial supervisor or minimum of 5 years banking, ideally having experience at 2 or more branches; and 
• ideally have a degree either in Banking and Finance, Business Management, Economics or in a related field.  

What we Offer  

• Ongoing personal development; 
• Preferential interest rates on home loans, personal loans and home value loans; 
• Comprehensive support for academic advancement through fully subsidized staff study loans; 
• Private clinic health insurance coverage, extendable to dependants; 
• Life insurance and personal accident cover; 
• Free ophthalmic examinations; 
• Private counselling sessions in collaboration with Richmond Foundation; 
• Additional half-day leave for birthday celebrations; 
• Annual performance appraisals and salary reviews; 
• €400 annual wellness allowance; 
• Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40; 
• Flexible work arrangements (role permitting); and 
• Various corporate discounts. 

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.