BNF Bank p.l.c

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
<h3>Duties and responsibilities</h3>
As a Commercial Support Officer, you will provide essential administrative and operational support to the Bank's Commercial Units. You will be actively involved in coordinating activities, supporting data-related tasks, and assisting with the day-to-day running of commercial functions.&nbsp;
You will need to:
<ul>
<li>Support the coordination of activities between the Retail Department's units and other Bank departments;</li>
<li>Assist in the preparation of statistics, reports, and data for internal use and decision-making;</li>
<li>Help organise staff training sessions within the commercial functions by liaising with internal units and trainers;</li>
<li>Support the effective allocation of staff within the commercial functions, including assisting with reallocation when urgent needs arise;</li>
<li>Assist in the planning and coordination of commercial initiatives, campaigns, and other bank-organised activities;</li>
<li>Participate in snap checks and other internal control activities according to established procedures;</li>
<li>Troubleshoot day-to-day issues and propose practical solutions;</li>
<li>Ensure full compliance with the Bank's policies, procedures, and regulatory requirements; and</li>
<li>Perform any other related duties as required by management.</li>
</ul>
<h3>Competencies and experience</h3>
You must:
<ul>
<li>Have strong communication and interpersonal skills;</li>
<li>Be organised, proactive, and detail-oriented;</li>
<li>Have a customer-centric approach with a positive and collaborative attitude;</li>
<li>Have the ability to work as part of a team and independently when required;</li>
<li>Have basic proficiency in MS Office applications;</li>
<li>Possess at least an MQF Level 4 academical qualification;</li>
<li>A qualification in Business Management, Banking and Finance or Business statistics is considered an asset; and</li>
<li>Previous work experience, even on a part-time or apprenticeship basis, will be considered an asset.</li>
</ul>
<h3>What we Offer</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full...

Commercial Support Officer - Support Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
<h3>Duties and responsibilities</h3>
As a Data and Administration Executive, you will play a key role in maintaining data quality and integrity while providing essential support across commercial, supervisory, and operational activities. Your contribution will support effective decision-making and help ensure data-driven business operations.
You will be responsible to:&nbsp;
<ul>
<li>Administer databases and coordinate the collection, consolidation, and analysis of data from various functions within the Bank;</li>
<li>Support Commercial Teams in the preparation of reports, insights, and presentations based on organisational data;</li>
<li>Compile and deliver accurate statistics, data sets, and analytical reports as per departmental needs;</li>
<li>Manage and maintain analytical tools and dashboards (ex. Power BI, Excel-based models) used by the department;</li>
<li>Facilitate coordination and information flow between Bank units and external/internal stakeholders;</li>
<li>Troubleshoot data-related issues and recommend effective solutions;</li>
<li>Ensure full compliance with internal policies, guidelines, and regulatory frameworks; and</li>
<li>Undertake additional duties and ad-hoc projects as directed by management.</li>
</ul>
<h3>Competencies and experience</h3>
You must:
<ul>
<li>Possess strong understanding of analytical techniques and methodologies;</li>
<li>Have the ability to turn data into actionable insights and effectively communicate findings to both technical and non-technical stakeholders;</li>
<li>Demonstrate experience in data collection, analysis, and reporting to business users;</li>
<li>Possess excellent communication, interpersonal, and collaboration skills;</li>
<li>Have a problem-solving mindset, proactive, and resilient under pressure;</li>
<li>Have a customer-centric approach and strong attention to detail;</li>
<li>Be proficient in MS Office applications, especially MS Excel and SharePoint;</li>
<li>Possess a Degree or Diploma in Finance, Business, Economics, or a related field;</li>
<li>A qualification or practical experience in Business Statistics and/or Data Visualisation (ex. Power BI) is an asset; and</li>
<li>Minimum of 2 years of experience in a similar role, preferably within the financial services industry, using Microsoft technologies.</li>
</ul>
<h3>What we Offer</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Data & Administration Executive - Support Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities
The Unit Manager for Account Services Unit will be responsible for overseeing the daily operations of a specific unit within the Operations department. This role involves supervising a team of professionals, ensuring operational efficiency, and maintaining compliance with regulatory requirements. The Unit Manager will also be responsible for process improvement, performance management, and ensuring that the unit meets its targets and service level agreements (SLAs).
You will be responsible for: 
<ul>
<li>representing the Unit in any meetings were ASU are required to attend;</li>
<li>updating &amp; reviewing policies and procedures;</li>
<li>any account services Oversight:</li>
<li>process Improvement:</li>
<li>risk Management and Compliance:</li>
<li>customer Service:</li>
<li>reporting and Analysis:</li>
<li>budgeting and Resource Management:</li>
<li>lead, mentor, and manage a team of banking operations professionals, providing guidance and support to ensure high performance.</li>
</ul>
Competencies and experience 
The potential candidate should have a positive attitude, be well-organised and meticulous, with a disposition to learn and a team-oriented approach to work.&nbsp;
You must:
<ul>
<li>have a certificate or diploma at MQF Level 5 in Economics, Banking and/or Business Management.</li>
<li>maintain a good and healthy working relationship with all internal and external parties;&nbsp;</li>
<li>have sound knowledge of Microsoft Office applications;&nbsp;</li>
<li>have more than 6 years Banking accounting and fundamentals experience;</li>
<li>have Experience in leading teams;</li>
<li>have good working knowledge of local (Maltese) legislation in respect of payments;</li>
<li>past experience in operational legal related activities area of a Financial Institution as well as tasks related to the onboarding and updates of customers; and</li>
<li>have a proven track record in the operation and management of onboarding new customers, both corporate and personal. Experienced in handling garnishees and deceased customers, as well as managing any account-related activities, such as updates and profile maintenance.</li>
</ul>
What we Offer
<ul>
<li>ongoing personal development;&nbsp;</li>
<li>preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>life insurance and personal accident cover;&nbsp;</li>
<li>free ophthalmic examinations;&nbsp;</li>
<li>private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>additional half-day leave for birthday celebrations;&nbsp;</li>
<li>annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>flexible work arrangements (role permitting); and&nbsp;</li>
<li>various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full...

Manager - Account Services Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities 
The Unit Manager for Banking Operations will be responsible for overseeing the daily operations of a specific unit within the banking operations department. This role involves supervising a team of professionals, ensuring operational efficiency, and maintaining compliance with regulatory requirements. The Unit Manager will also be responsible for process improvement, performance management, and ensuring that the unit meets its targets and service level agreements (SLAs).
You will be responsible for: 
<ul>
<li>representing the Unit in any meetings where BOU are required to attend;</li>
<li>updating &amp; reviewing policies and procedures;</li>
<li>operational Oversight;</li>
<li>process Improvement;</li>
<li>risk Management and Compliance;</li>
<li>customer Service;</li>
<li>reporting and Analysis;</li>
<li>budgeting and Resource Management; and</li>
<li>lead, mentor, and manage a team of banking operations professionals, providing guidance and support to ensure high performance.</li>
</ul>
Competencies and experience 
The potential candidate should have a positive attitude, be well-organised and meticulous, with a disposition to learn and a team-oriented approach to work.&nbsp;
You must:
<ul>
<li>have a certificate or diploma at MQF Level 5 in Economics, Banking and/or Business Management;</li>
<li>maintain a good and healthy working relationship with all internal and external parties;&nbsp;</li>
<li>have sound knowledge of Microsoft Office applications;&nbsp;</li>
<li>have more than 6 years Banking accounting and fundamentals experience;</li>
<li>have Experience in leading teams;</li>
<li>have good working knowledge of local (Maltese) legislation in respect of payments;&nbsp;</li>
<li>past experience in a payment and operational legal related activities area of a Financial Institution; and</li>
<li>have proven track record of working in the operation / management of Payments both SEPA and Non SEPA as well as cards related transaction and operational tasks.&nbsp;</li>
</ul>
What we Offer
<ul>
<li>ongoing personal development;&nbsp;</li>
<li>preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>life insurance and personal accident cover;&nbsp;</li>
<li>free ophthalmic examinations;&nbsp;</li>
<li>private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>additional half-day leave for birthday celebrations;&nbsp;</li>
<li>annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>flexible work arrangements (role permitting); and&nbsp;</li>
<li>various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Manager - Banking Operations Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities 
The Unit Manager for Credit Operations will be responsible for overseeing the daily operations of a specific unit within the banking operations department. This role involves managing a team of professionals, ensuring operational efficiency, and maintaining compliance with regulatory requirements. The Unit Manager will also be responsible for process improvement, performance management, and ensuring that the unit meets its targets and service level agreements (SLAs).
You will be responsible for: 
<ul>
<li>on the job training to new recruits joining the Unit;&nbsp;</li>
<li>operational Oversight on all tasks performed;</li>
<li>improvement and more efficient processes;</li>
<li>updating &amp; reviewing policies and procedures;</li>
<li>risk Management and Compliance adherence;</li>
<li>authorising and checking of daily work;</li>
<li>customer Service;</li>
<li>reporting and data analysis;</li>
<li>budgeting and Resource Management; and</li>
<li>lead, mentor, and manage a team of professionals, providing guidance and support to ensure high performance.</li>
</ul>
Competencies and experience 
The potential candidate should have a positive attitude, be well-organised and meticulous, with a disposition to learn and a team-oriented approach to work.&nbsp;
You must:
<ul>
<li>have a certificate or diploma at MQF Level 5 in Economics, Banking and/or Business Management;</li>
<li>have past experience in a Credit Operations area of a Financial Institution;</li>
<li>maintain a good and healthy working relationship with all internal and external parties;&nbsp;</li>
<li>have sound knowledge of Microsoft Office applications;&nbsp;</li>
<li>have Banking accounting and fundamentals experience;</li>
<li>have Experience in leading teams;</li>
<li>have good working knowledge of local (Maltese) legislation in respect of credit; and</li>
<li>have proven track record of working in the operation / management of credit such as the handling of securities, perfection of conditions of sanction and management of loan draw downs.</li>
</ul>
What we Offer 
<ul>
<li>ongoing personal development;&nbsp;</li>
<li>preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>life insurance and personal accident cover;&nbsp;</li>
<li>free ophthalmic examinations;&nbsp;</li>
<li>private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>additional half-day leave for birthday celebrations;&nbsp;</li>
<li>annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>flexible work arrangements (role permitting); and&nbsp;</li>
<li>various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Manager - Credit Operations Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities&nbsp;
You will be responsible to:&nbsp;&nbsp;
<ul>
<li>carry out diversified support activities of a commercial, administrative or operative nature;&nbsp;</li>
<li>ensure a high level of service to customers at all times;&nbsp;</li>
<li>achieve the Bank's objectives for profitability and business growth; and&nbsp;&nbsp;</li>
<li>carry out other administrative tasks as may be required from time to time.&nbsp;&nbsp;</li>
</ul>

Competencies and experience&nbsp;
The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.&nbsp;
You must:&nbsp;&nbsp;
<ul>
<li>be able to prioritise, multi-task and work under pressure;&nbsp;&nbsp;</li>
<li>adopt a target driven approach;&nbsp;</li>
<li>be meticulous in your work;&nbsp;&nbsp;</li>
<li>be proficient with MS Office applications; and&nbsp;&nbsp;</li>
<li>have an MQF Level 3 academical qualification. Matriculation certificates at advanced/intermediate level or equivalent will be considered an asset.&nbsp;&nbsp;</li>
</ul>
Candidates with previous banking experience will be given preference.&nbsp;
What we Offer&nbsp;&nbsp;
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a...

Relationship Officer - Retail Banking Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
We're a team of inspired people who believe that opportunities start with a conversation.
Duties and responsibilities
The Head of Contracts Vetting Unit will be responsible to:
<ul>
<li>Mentor and Lead: Inspire, guide, and manage a high-performing team, ensuring seamless day-to-day operations and smooth execution of all processes within the Unit.</li>
<li>Innovate and Ensure Excellence: Enhance workflows, efficiency, and accuracy whilst taking charge of quality assurance for documents issued by the Unit, ensuring they meet legal and regulatory requirements, align with approvals and Bank standards.</li>
<li>Collaborate &amp; Connect: Maintain strong relationships with internal and external stakeholders, ensuring effective communication and seamless collaboration to meet Bank and customer expectations.</li>
<li>Additional Responsibilities: Perform any other duties as assigned by the Head of Department in the interest of ensuring the smooth running of the Unit and the Legal Department.</li>
</ul>
Competencies and experience
<ul>
<li>Experience: Proven experience leading a team within a legal, financial, or regulatory environment. Strong background in credit agreements, contract drafting and process optimization are essential.</li>
<li>Leadership: Exceptional leadership skills with the ability to motivate, guide, and develop a team in a fast-paced environment.</li>
<li>Problem Solver: A proactive and creative mindset, always looking for ways to enhance processes while ensuring full compliance with legal and regulatory standards.</li>
<li>Communication Skills: Excellent interpersonal and communication skills in English and Maltese together with the ability to build strong relationships with both internal and external partners.&nbsp;</li>
<li>Detail-Oriented: Strong attention to detail with the ability to manage multiple tasks and meet deadlines in a dynamic environment.</li>
<li>Qualifications: A Degree in Law, Banking &amp; Finance, Business Administration or a related field.</li>
</ul>
What we Offer
<ul>
<li>Ongoing personal development;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;</li>
<li>Private clinic health insurance coverage, extendable to dependants;</li>
<li>Life insurance and personal accident cover;</li>
<li>Free ophthalmic examinations;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;</li>
<li>Additional half-day leave for birthday celebrations;</li>
<li>Annual performance appraisals and salary reviews;</li>
<li>€250 annual wellness allowance;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;</li>
<li>Flexible work arrangements (role permitting); and</li>
<li>Various corporate discounts.</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Head of Unit - Contracts Vetting Unit

We’re a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
‍We’re a team of inspired people who believe that opportunities start with a conversation.
<h4>Duties &amp; Responsibilities</h4>
The IT Governance Manager leads the IT Governance Unit, responsible for establishing and maintaining the Bank’s IT governance framework, ensuring alignment with business objectives, regulatory requirements, and industry standards. This role oversees IT risk management, policy development, compliance, and performance monitoring across all IT operations. The IT Governance Manager collaborates with senior leadership to integrate governance practices into the Bank’s strategic goals and ensures continuous improvement in IT governance processes.
The person in this position will be responsible to:
<ul>
<li>Develop, implement, and maintain the Bank’s IT governance framework and roadmap to ensure effective oversight of IT assets and operations;</li>
<li>Establish, review, and update IT policies, standards, and guidelines in accordance with regulatory requirements, industry standards (e.g., COBIT, ITIL), and evolving business needs;</li>
<li>Define and communicate IT governance goals, metrics, and strategies to align with organisational objectives and secure executive support;</li>
<li>Oversee the identification, analysis, and mitigation of IT risks across systems and business operations;</li>
<li>Conduct regular risk assessments, audits, and compliance reviews to proactively manage IT risks;</li>
<li>Ensure the Bank’s compliance with applicable IT regulations and standards;</li>
<li>Serve as a primary point of contact for IT audits, addressing any findings and ensuring timely resolution of audit-related issues;</li>
<li>Develop, implement, and manage the organisation’s IT risk management plan, coordinating the IT team in response to risk events and incidents;</li>
<li>Lead investigations for significant IT incidents, coordinating efforts with IT, legal, and compliance teams to manage and mitigate potential impacts;</li>
<li>Oversee the development and deployment of IT performance monitoring and reporting programs, enabling early detection and response to governance issues;</li>
<li>Supervise and mentor IT Governance Unit staff, providing guidance, performance feedback, and professional development support;</li>
<li>Conduct regular team meetings and training sessions to ensure consistent awareness of current IT governance practices, best practices, and strategic objectives;</li>
<li>Establish clear career pathways and growth opportunities for team members to foster a motivated, knowledgeable, and cohesive team;</li>
<li>Lead the design and delivery of IT governance awareness programs for all employees, promoting governance-conscious behaviour and reducing IT risk;</li>
<li>Partner with HR and other departments to develop mandatory IT governance training programs, ensuring employees at all levels are educated on governance practices, risk identification, and data protection responsibilities;</li>
<li>Evaluate, select, and implement IT governance tools, systems, and services to strengthen the Bank’s governance capabilities;</li>
<li>Manage relationships with third-party vendors and service providers, ensuring governance controls are in place and regularly evaluated for alignment with the Bank’s policies;</li>
<li>Negotiate governance requirements and service level agreements with vendors, ensuring compliance with internal policies and external regulatory requirements;</li>
<li>Track, analyse, and report IT governance metrics (Key Risk Indicators, Key Performance Indicators) to executive management, ensuring visibility of governance posture and progress against strategic goals; and</li>
<li>Prepare detailed IT governance reports, risk analyses, and status updates for the Head of Department and Executive Management, communicating key risks and improvement areas.</li>
</ul>
<h4>Competencies and Experience</h4>
The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. The candidate should demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English.&nbsp;
The person in this position must:
<ul>
<li>Be able to set and lead a comprehensive IT governance strategy aligned with Bank goals;</li>
<li>Have proven experience in managing and developing an IT governance team, with strong mentorship and communication skills;</li>
<li>Be proficient in IT governance frameworks (e.g., COBIT, ITIL) and a thorough understanding of IT risk management methodologies;</li>
<li>Possess extensive knowledge of regulatory compliance requirements, including, but not limited to, GDPR, ISO27001, DORA and NIS2;</li>
<li>Be skilled in IT risk management and incident response, with the ability to lead investigations and coordinate across departments;</li>
<li>Possess strong organisational and project management skills to prioritise tasks and manage resources effectively;</li>
<li>Possess strong leadership and managerial skills, with experience in building and leading an IT governance team;</li>
<li>Be proficient with governance infrastructure, including IT audit tools, risk management systems, and performance monitoring tools;</li>
<li>Possess advanced problem-solving and analytical skills with strong communication abilities;</li>
<li>Possession of recognised certifications (e.g., CGEIT, CRISC) are highly preferred;</li>
<li>Have a minimum of a bachelor’s degree in information technology, Computer Science, or a related field. A Master’s degree in IT Governance, Risk Management, or a relevant discipline is preferred;</li>
<li>CGEIT, CRISC, or similar certifications are highly preferred. Additional certifications such as ISO27001 Lead Implementer/Auditor, or similar are advantageous;</li>
<li>Minimum of 8 years in IT governance or related field, with at least 4 years in a management or leadership role, preferably in a regulated industry like financial services; and</li>
<li>Up-to-date knowledge of evolving IT governance practices, technologies, and regulatory changes affecting IT governance.</li>
</ul>
<h4>What we Offer</h4>
<ul>
<li>Ongoing personal development;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;</li>
<li>Private clinic health insurance coverage, extendable to dependants;</li>
<li>Life insurance and personal accident cover;</li>
<li>Free ophthalmic examinations;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;</li>
<li>Additional half-day leave for birthday celebrations;</li>
<li>Annual performance appraisals and salary reviews;</li>
<li>€250 annual wellness allowance;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;</li>
<li>Flexible work arrangements (role permitting); and</li>
<li>Various corporate discounts.</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We’re a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a...

IT Governance Manager - Information Security & IT Governance Department

We’re a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
‍We’re a team of inspired people who believe that opportunities start with a conversation.
Duties &amp; Responsibilities
The Product Specialist will work closely with team members and cross-functional streams within the Bank to deliver innovative financial solutions that meet customer needs and drive business growth and profitability. This role requires an understanding of banking products, customer behaviour, market trends, and regulatory requirements.&nbsp;
You will be responsible to:
Strategic Planning and Execution
<ul>
<li>Collaborate with Head of Products and team members to define product strategies and business plans that align with the bank’s objectives.</li>
<li>Prepare and present the basis for business cases in relation to new products, services, processes and features to stakeholders.</li>
<li>Manage the Products Catalogue.</li>
<li>Keep abreast of new digital developments in the banking industry.</li>
</ul>
Product Development, Management and Reporting
<ul>
<li>Assist in prioritising sprints and product backlog.</li>
<li>Analyse customer needs, market trends, and competition to identify new product opportunities and enhancements for existing offerings.</li>
<li>Write clear and detailed user stories, acceptance criteria and product specifications for the development team.</li>
<li>Maintain updated documentation of product requirements, user stories and acceptance criteria in tools like Jira or Confluence.</li>
<li>Develop and manage product key performance indicators (KPIs) and analyse product performance for continuous improvement.</li>
<li>Develop and maintain dashboards and reports that track KPIs.</li>
<li>Act as a primary point for stakeholders, including product streams, providing guidance on user stories, product requirements and alignment with business objectives.</li>
<li>Act as the subject matter expert (SME) for the product and services portfolio, providing training and support to internal teams.</li>
<li>Gather and translate business requirements into product features.</li>
<li>Identify Minimum Viable Product (MVP) features for effective quick to market solutions.</li>
<li>Communicate product progress, updates and changes to stakeholders.</li>
<li>Contribute to the Tariff of Charges review, changes and communication.</li>
<li>Assist in developing product campaigns for the commercial units and the call centre.</li>
</ul>
Product Testing, Sign-off and Post-implementation Monitoring
<ul>
<li>Design business test cases for System Integration Testing (SIT) and User Acceptance Testing (UAT) and ensure correct functioning.</li>
<li>Develop UAT test plans that reflect real-live usage of the system ensuring that product meets business requirements and user expectations.</li>
<li>Collaborate with development and infrastructure teams.</li>
<li>Execute business SIT and UAT testing, for self and others within the team.</li>
<li>Monitor the testing process, ensuring that defects or issues are identified, logged and communicated to relevant teams for resolution.</li>
<li>Ensure UAT requirements are communicated to relevant teams.&nbsp;</li>
<li>Maintain documentation of test cases and resolutions.</li>
<li>Develop a go-live plan in liaison with Products Team Management.</li>
<li>Resolve outstanding issues, update documentation and processes as part of go-live plan.</li>
<li>Support post-implementation reviews, documenting lessons learnt and apply to future developments.</li>
<li>Monitor and promptly address production live issues.</li>
</ul>
Customer and Market Analysis
<ul>
<li>Conduct market research and competitive analysis to identify opportunities for growth and innovation.</li>
<li>Manage the Bank’s Customer feedback platforms and complaints and analyse such feedback to consider improvements or review of existing products and services.</li>
<li>Assist in complaint handling and resolution by supporting administrative tasks, tracking complaints, coordinating with stakeholders, and ensuring compliance with regulatory requirements and internal procedures.</li>
</ul>
Cross-functional Collaboration
<ul>
<li>Participate in internal teams to ensure smooth product launches and adherence to legal and regulatory requirements.</li>
<li>Keep up to date the Bank's Complaints Register by liaising with different internal stakeholders.</li>
<li>Support product initiatives.</li>
<li>Prepare documentation and reports required for audits and reviews.</li>
</ul>
 Project Management 
<ul>
<li>Participate in cross-functional project teams to deliver product initiatives on time and within budget.</li>
<li>Support the Head of Products and team members in setting team goals and objectives and contribute to overall team success.</li>
</ul>
Competencies and experience
You must possess:&nbsp;
<ul>
<li>Analytical and problem-solving skills</li>
<li>Project management skills, including experience with Agile methodologies.</li>
<li>Strong communication and presentation skills, with the ability to being persuasive and assertive</li>
<li>Working knowledge in product management tools (e.g., Jira, Confluence) and Microsoft Office Suite (Excel, PowerPoint, Word).</li>
<li>Strong customer-centric mindset with a focus on delivering high-quality products and services.</li>
<li>Ability to work in a fast-paced, dynamic environment and manage multiple priorities with attention to detail.</li>
<li>A positive and can-do attitude.</li>
</ul>
In addition:
<ul>
<li>Bachelor’s degree in Banking, Computer Science, Business Management, Economics or a financial related area.&nbsp;</li>
<li>Have at least 1 year of work experience in banking and product development, ideally with a focus on banking technology.&nbsp;</li>
<li>Knowledge of banking products (e.g. deposits, lending, digital banking) and industry trends.</li>
<li>Experience in banking technology, preferably on Temenos’ suite of products will be considered an asset.</li>
</ul>
What we Offer
<ul>
<li>Ongoing personal development;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;</li>
<li>Private clinic health insurance coverage, extendable to dependants;</li>
<li>Life insurance and personal accident cover;</li>
<li>Free ophthalmic examinations;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;</li>
<li>Additional half-day leave for birthday celebrations;</li>
<li>Annual performance appraisals and salary reviews;</li>
<li>€250 annual wellness allowance;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;</li>
<li>Flexible work arrangements (role permitting); and</li>
<li>Various corporate discounts.</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Products Specialist - Products Strategy Unit

We&rsquo;re a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

&zwj;We&rsquo;re a team of inspired people who believe that opportunities start with a conversation.

Duties &amp;&nbsp;Responsibilities

You will be responsible to:

<ul>
	<li>Implement ETLs using SSIS, and database stored procedures using SQL Server;</li>
	<li>Generate XML/CSV files for system data exports;</li>
	<li>Develop and maintain SSRS and Power BI reports for business users;</li>
	<li>Ensure data quality, integrity, and security; and</li>
	<li>Document business processes, designing, building, testing, and maintaining data flows using Microsoft technologies.</li>
</ul>

Competencies and experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.

You must:

<ul>
	<li>have a minimum of a Bachelor&rsquo;s degree in IT;</li>
	<li>Have a minimum of 3 to 5 years&#39; experience in data development using Microsoft technologies preferably in the financial sector;</li>
	<li>Have hands on experience in using SQL Server data tools and sound knowledge in SQL;</li>
	<li>Have experience in implementing Microsoft SSIS ETL package solutions;</li>
	<li>Have experience in implementing SSRS reports;</li>
	<li>Have experience in implementing .NET and web applications will be considered an asset;</li>
	<li>Have experience in building power BI reports will be considered an asset;</li>
	<li>Having experience in Azure, particularly with a focus on migrating from on-premises environments to Azure, will be considered an asset; and</li>
	<li>Demonstrate good written and verbal communication skills.</li>
</ul>

What we Offer

<ul>
	<li>Ongoing personal development;</li>
	<li>Preferential interest rates on home loans, personal loans and home value loans;</li>
	<li>Comprehensive support for academic advancement through fully subsidized staff study loans;</li>
	<li>Private clinic health insurance coverage, extendable to dependants;</li>
	<li>Life insurance and personal accident cover;</li>
	<li>Free ophthalmic examinations;</li>
	<li>Private counselling sessions in collaboration with Richmond Foundation;</li>
	<li>Additional half-day leave for birthday celebrations;</li>
	<li>Annual performance appraisals and salary reviews;</li>
	<li>&euro;250 annual wellness allowance;</li>
	<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;</li>
	<li>Flexible work arrangements (role permitting); and</li>
	<li>Various corporate discounts.</li>
</ul>

BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We&rsquo;re a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank...

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