We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We're a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities 
You will be responsible for:
<ul>
<li>assisting the Head of Unit to coordinate workflows to ensure that both internal and external established Service Level Agreements are adhered at all time;</li>
<li>ensuring effective communication with Commercial and Finance Departments with a view to provide a good quality level of service internally that translates itself an excellent level of service to clients;</li>
<li>general management of activity in the department, contributing towards the accomplishment of the Bank’s mission and strategic objectives;</li>
<li>monitoring internal controls;</li>
<li>challenging existing policies and procedures and suggesting changes / or improvements;&nbsp;</li>
<li>establishing strategic relationships with other internal and external areas; and</li>
<li>suggesting plans and organising complex projects and programmes from a functional integration point of view.&nbsp;</li>
</ul>
Competencies and experience 
The potential candidate should have a positive attitude, be well-organised, have a strong aptitude to learn, be meticulous and team-oriented.
You must have:
<ul>
<li>a university diploma/degree in Banking, Economics and/or Business Management;</li>
<li>sound knowledge of Microsoft Office applications;</li>
<li>banking accounting and fundamentals experience, knowledge of banking payment systems (SEPA/S.W.I.F.T./Target2) is considered as an assist;</li>
<li>3 years prior experience in a Banking Operations area of a Financial Institution;</li>
<li>ability to be multitasking, target oriented and with good time management skills;</li>
<li>an analytical mindset with an eye for detail and process critical thinking.</li>
<li>ability to possess an acute eye for detail and works well under pressure; and</li>
<li>experience in supervising junior staff members.</li>
</ul>
What we Offer 
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a...

Senior Executive - Banking Operations Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We're a team of inspired people who believe that opportunities start with a conversation.&nbsp;
<h3>Duties and responsibilities&nbsp;</h3>
You will be responsible for: 
<ul>
<li>answering customers' queries and provide a high level of customer service via the Bank's communication channels, whilst making best efforts to resolve queries on first contact;</li>
<li>affecting outbound calls as required and within stipulated deadlines;</li>
<li>handling inbound customer calls and written requests, noting any follow-ups and call-backs in a timely and appropriate manner, whilst keeping the number of lost calls to an absolute minimum;</li>
<li>handling outbound calls, assisting and guiding customers to use the Bank's services and promoting use of the Bank's digital channels;</li>
<li>assisting customers by answering their queries whilst adhering to Bank procedures and all other relevant regulatory requirements at all times;</li>
<li>tending to Customer Care Centre inboxes and Internet Banking Messages in a timely manner, including chasings and follow ups;</li>
<li>tending to Bank’s required surveys as assigned and within set deadlines;</li>
<li>achieving the set performance objectives through effective use of resources;</li>
<li>assisting and liaising with other Units/Departments as required;</li>
<li>continuously striving to improve the quality of service whilst presenting possible solutions according to customer's needs;</li>
<li>promoting the Bank's products and services according to customers' needs and effectively referring leads to other units within the Bank;</li>
<li>handling customer's feedback and suggestions in a professional and effective manner;</li>
<li>performing other related assignments/projects as requested by Management from time to time; and</li>
<li>being able to work independently, collaborating within a team, and displaying time flexibility towards shifts as per work exigencies.</li>
</ul>
<h3>Competencies and experience&nbsp;</h3>
The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.&nbsp;
You must: 
<ul>
<li>have knowledge of banking fundamentals;</li>
<li>be proficient with MS Office applications;&nbsp;</li>
<li>be meticulous and work under pressure;&nbsp;</li>
<li>be committed to self-development;&nbsp;</li>
<li>have strong verbal and written communication skills;</li>
<li>be fluent in Maltese and English;</li>
<li>exercise integrity and professionalism at all times;</li>
<li>possess at least O level qualifications or Diploma in Business Studies or relevant banking qualification; and</li>
<li>have previous experience of working in a Call Centre environment, which will be considered as an asset.</li>
</ul>
<h3>What we Offer&nbsp;&nbsp;</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Care Agent - Customer Care Centre

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. We are a team of inspired people who believe that opportunities start with a conversation.
We are a team of inspired people who believe that opportunities start with a conversation.
‍Duties &amp; Responsibilities
The Contracts Vetting Unit within the Legal Department of the Bank undertakes all legal work related with the drafting and publication of credit agreements whilst taking an active role in work of a related nature, including tendering advice on specific aspects related with credit agreements and terms and conditions related to them.&nbsp;
Vacant roles
The Bank is seeking to recruit various officers within different career streams of our Contracts Vetting Unit - from managerial to supervisory and administrative roles. The candidates will be allocated to the appropriate career stream depending on their experience and qualifications.&nbsp;
You will be responsible for:
<ul>
<li>processing and issuing of credit agreements, letters of waiver and cancellation;&nbsp;</li>
<li>ensuring that the Bank’s hypothecary rights are duly registered;</li>
<li>representing the Bank on public deeds;</li>
<li>liaising with internal and external stakeholders, including vetting lawyers and notaries; and</li>
<li>setting of appointments, processing of invoices and other duties which may be assigned by the Head of Unit in the interest of the smooth running of the Unit and the Department.</li>
</ul>
Competencies and experience
Candidates must be reliable, trustworthy team players with unquestionable integrity. They must show an aptitude for learning, are capable to work in a dynamic environment and be meticulous and organised in their work. A good knowledge of MS Office applications is essential.&nbsp;
You must:
<ul>
<li>be self-motivated with an ability to work on own initiative and to tight deadlines, with a solution-driven approach to work;</li>
<li>have the ability to multitask;&nbsp;</li>
<li>be attentive to detail; and</li>
<li>be proficient in both Maltese and English with strong verbal and written communication skills.&nbsp;</li>
</ul>
Whilst MQF Level 5 qualification or previous work experience in a credit institution or notarial office are desirable, depending on your qualifications and experience, the Bank can offer you a post in line with your capabilities and aspirations.&nbsp;
What we Offer
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a...

Contracts Vetting Unit – Legal Department

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;
<h3>Your Role at a Glance</h3>
<ul>
<li>Managing the sanctions and payment screening systems and processes in place and escalate where relevant.</li>
<li>Developing the Payment screening monitoring plan for the Bank whilst ensuring that the plan is being implemented in line with established timeframes. This also involves reviewing the plan to ensure accuracy and completeness of the regulatory requirements that will be assessed as well as proposing recommendations for improvement;</li>
<li>Monitoring of transactions and managing of alerts related to AML/CFT;</li>
<li>Discussing findings with senior management, contributing to the development of the reports whilst overseeing oversight initiatives, assessing effectiveness on an ongoing basis and recommending actions to be taken;</li>
<li>Controlling workflow processes and adhering to all associated procedure;</li>
<li>Communicating and assisting MLRO in financial crime compliance;</li>
<li>Participating in regular meetings and investigating areas as necessary, including performing random checks with respective analysts;</li>
<li>Monitoring of regulatory developments within area of responsibility and identifying, in a timely manner, relevant legislation to ensure compliance with legislative initiatives impacting the Bank;</li>
<li>Providing advice on the changes required to address existing weaknesses and/or deficiencies, in order to meet the respective regulatory obligations;</li>
<li>Assisting in business risk assessments, in line with the bank's Policies and Procedures, particularly measuring the threats and vulnerabilities of the Bank's operations to money laundering and funding of terrorism;</li>
<li>Assisting in the application of all relevant policies, procedures, processes relating to all areas of AML, CFT, CDD and CRA;</li>
<li>Maintaining a strong control environment in which compliance and risk control are a key performance criteria;</li>
<li>Maintaining the highest standard of excellence in customer service and answering analyst queries as and when they arise;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Managing, developing and mentoring Unit members while driving continuous improvement, including embedding new ways of working, processing re-engineering and improving cross-team communication;</li>
<li>Acting as a point of escalation and escalating to the Head of Department where necessary; and</li>
<li>Liaising with colleagues and clients to ensure that the Bank's obligations are met.</li>
</ul>
<h3>What You Bring</h3>
<ul>
<li>Reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.</li>
<li>Have strong KYC and Customer Due Diligence knowledge;</li>
<li>Have Internal and External Stakeholder management;</li>
<li>Possess excellent verbal, formal written communication and social skills;</li>
<li>Have project management skills and be objective oriented;</li>
<li>Have strong Data Analytics and Data Management;</li>
<li>Have excellent planning, organisation and time management abilities;</li>
<li>Be able to be flexible, manage priorities whilst remaining calm under pressure;&nbsp;&nbsp;&nbsp;</li>
<li>Bave a positive 'can do' attitude and an ability to take ownership of tasks through to completion;</li>
<li>Have drive and resilience;</li>
<li>Be able to work collaboratively and independently when required;</li>
<li>Have the ability to have difficult conversations;</li>
<li>Have conflict management;</li>
<li>Be meticulous with attention to detail;</li>
<li>Be able to prioritise;</li>
<li>Demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English;</li>
<li>Be a team Player and able to network;</li>
<li>Be well organised and have a strong aptitude to learn; and</li>
<li>Be objective oriented and commercially minded.</li>
<li>Have minimum 5 years experience within CDD/KYC/AML in Banking or Financial Services;</li>
<li>A recognised Anti Money Laundering, Compliance or Financial Crime Qualification will be preferred;</li>
<li>A degree in Banking and Finance, Financial Services or related area will be considered an asset;</li>
<li>Be proficient in MS Excel; and</li>
<li>Have the ability to analyse, interpret and execute procedures.</li>
</ul>
<h3>What We Offer</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
<h3>Your Mission</h3>
To uphold and strengthen the Bank's integrity and commitment to financial security by proactively managing sanctions, payment screening systems, and AML/CFT processes. By fostering a culture of compliance, collaboration, and excellence, we aim to ensure adherence to regulatory requirements while enhancing operational effectiveness. Our goal is to safeguard the Bank against financial crime risks, protect stakeholders, and contribute to a sustainable, secure financial environment.

Payment Screening & Transaction Monitoring Manager

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
We are a team of inspired people who believe that opportunities start with a conversation.
‍Duties &amp; Responsibilities
The Senior Product Specialist will play a pivotal role in driving the development and management of the Bank’s products and services portfolio. As part of the duties the person is required to work closely with cross-functional streams within the Bank to deliver innovative financial solutions that meet customer needs and drive business growth and profitability. This role requires an excellent understanding of banking products, customer behaviour, market trends, and regulatory requirements.&nbsp;
You will be responsible for:
Strategic Planning and Execution
<ul>
<li>Collaborate with Head of Products to define product strategies and business plans that align with the bank’s objectives; and</li>
<li>Prepare and present business cases for new products, services, processes and features to stakeholders.</li>
</ul>
Product Development, Management and Reporting
<ul>
<li>Own and prioritise sprints and product backlog;</li>
<li>Analyse customer needs, market trends, and competitive landscape to identify new product opportunities and enhancements for existing offerings;</li>
<li>Write clear and detailed user stories, acceptance criteria and product specifications for the development team;</li>
<li>Maintain updated documentation of product requirements, user stories and acceptance criteria in tools like Jira or Confluence;</li>
<li>Develop and manage product key performance indicators (KPIs) and analyse product performance to drive continuous improvement;</li>
<li>Develop and maintain dashboards and reports that track KPIs; and</li>
<li>Manage the Tariff of Charges review, changes and communication.</li>
</ul>
Product Testing, Sign-off and Post-implementation Monitoring
<ul>
<li>Design business test cases for System Integration Testing (SIT) and User Acceptance Testing (UAT) and ensure correct functioning; and</li>
<li>Develop UAT test plans that reflect real-live usage of the system ensuring that product meets business requirements and user expectations.</li>
</ul>
Customer and Market Analysis
<ul>
<li>Conduct market research and competitive analysis to identify opportunities for growth and innovation; and</li>
<li>Manage the Bank’s Customer feedback platforms and analyse such feedback to consider improvements or review of existing products and services.</li>
</ul>
Cross-functional Collaboration
<ul>
<li>Keep up to date the Bank's Complaints Register by liaising with different internal stakeholders.</li>
</ul>
Project Management &amp; Leadership
<ul>
<li>Lead cross-functional project teams to deliver product initiatives on time and within budget.</li>
</ul>
Competencies and experience
The potential candidate should be reliable and trustworthy team player with an aptitude for learning, able to work in a dynamic environment, meticulous and organised in your work.
You must have:
<ul>
<li>At least three years of work experience in banking and product management and development, ideally with a focus on banking technology;</li>
<li>A Bachelor’s degree in Banking, Computer Science, Business Management, Economics or a financial related area;</li>
<li>Strong knowledge of banking products (e.g. deposits, lending, digital banking) and industry trends;</li>
<li>Experience in banking technology, preferably on Temenos’ suite of products, which will be considered an asset;</li>
<li>Excellent analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions;</li>
<li>Strong project management skills, including experience with Agile methodologies;</li>
<li>Strong communication and presentation skills, with the ability to being persuasive and assertive;</li>
<li>Proficiency in product management tools (e.g., Jira, Confluence) and Microsoft Office Suite (Excel, PowerPoint, Word);</li>
<li>A strong customer-centric mindset with a focus on delivering high-quality products and services;</li>
<li>Ability to work in a fast-paced, dynamic environment and manage multiple priorities with attention to detail; and</li>
<li>A positive and can-do attitude.</li>
</ul>
What we Offer
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Senior Product Specialist - Products Strategy Unit

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We are a team of inspired people who believe that opportunities start with a conversation.&nbsp;
<h3>Your Role at a Glance</h3>
<ul>
<li>Support the coordination and execution of projects related to Customer Due Diligence (CDD), Customer Risk Assessment (CRA), and Corresponding Bank queries.</li>
<li>Assist in the development and implementation of policies and procedures focused on CDD, CRA, and regulatory queries.</li>
<li>Provide support in the onboarding and ongoing monitoring of Politically Exposed Persons (PEPs).</li>
<li>Contribute to the execution of the Bank’s AML/CFT &amp; Sanctions Oversight programme and yearly monitoring plan.</li>
<li>Assist in the annual ML/TF Business Risk Assessment, Risk Evaluation Questionnaire, and follow up on action points and findings.</li>
<li>Help maintain and test the customer risk assessment methodology, recommending changes and updates as necessary.</li>
<li>Review and provide feedback on customer profiles at onboarding and review stages for high-risk customers.</li>
<li>Support the maintenance of corresponding Bank relations.</li>
<li>Identify training needs and assist in providing training related to the Bank’s AML/CFT obligations.</li>
<li>Stay updated on AML/CFT regulatory changes and provide compliance advice.</li>
<li>Produce management information and reports.</li>
<li>Collaborate on ad hoc projects assigned by the Assistant Manager.</li>
</ul>
<h3>What You Bring</h3>
<ul>
<li>MQF Level 5 or higher qualification in financial crime compliance, finance, or a related subject, or an ICA/ACAMs qualification pertinent to AML/CFT.</li>
<li>At least 1-2 years of professional experience in financial crime compliance.</li>
<li>Basic knowledge and experience in AML/CFT regulations, compliance competencies, and best practices.</li>
<li>Experience in obtaining CDD information from clients and public sources.</li>
<li>Excellent attention to detail.</li>
<li>Proficiency in standard computer tools and internet searches.</li>
<li>Strong interpersonal skills, able to interact with people at all levels, assertive and able to influence.</li>
<li>Good communication and writing skills.</li>
<li>Ability to multi-task, prioritise workloads, and work effectively in a team.</li>
</ul>
<h3>What We Offer</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
<h3>Your Mission</h3>
To enhance the Bank’s compliance framework by supporting the coordination and execution of critical projects related to Customer Due Diligence (CDD), Customer Risk Assessment (CRA), and corresponding banking queries. This role plays a pivotal part in ensuring the integrity of customer onboarding, monitoring processes, and regulatory compliance through collaboration, methodology refinement, and robust policy implementation.
By contributing to the Bank’s AML/CFT &amp; Sanctions Oversight programme, annual risk assessments, and training initiatives, the role aims to uphold regulatory standards, mitigate financial crime risks, and strengthen the Bank’s ability to adapt to evolving compliance requirements.

Analyst - Customer Due Diligence

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
We are a team of inspired people who believe that opportunities start with a conversation.
<h3>Responsibilities</h3>
The Technical Support Officer will be responsible for:
<ul>
<li>Performing Core Business Systems operations including Bank end of day process during evening and Saturday schedules on a rotational basis;</li>
<li>Providing general IT support to end users;</li>
<li>Administration and support on the Bank telephony system;</li>
<li>Supporting the Infrastructure Team with certain tasks pertaining to infrastructure;</li>
<li>Managing the creation, maintenance and removal of users' accounts, user access rights etc over a diversity of systems;</li>
<li>Providing support to BNF Bank employees across multiple sites;</li>
<li>Performing routine checks on the various Bank systems (networks, hardware and software) and maintaining appropriate records of mentioned checks;</li>
<li>Sharing technical knowledge and ways of resolution with other team members;</li>
<li>Educating business end users on how to make effective use of their technological tools (hardware &amp; software) to speed up problem resolution, whilst keeping abreast with new technology;</li>
<li>Establishing good working relationships both within the IT team and with the other departments; and</li>
<li>Documenting processes and procedures as necessary.</li>
</ul>
<h3>Skills</h3>
You must:
<ul>
<li>Have a good understanding of the Microsoft 365 suite of products;</li>
<li>Have a solid understanding of end user hardware;</li>
<li>Familiar with on-premises systems namely; Active Directory, DHCP and DNS;</li>
<li>Be flexible and willing to learn banking processes and systems;</li>
<li>Have the ability to think pragmatically;</li>
<li>Communicate effectively and clearly, possess excellent listening skills and have the ability to interact confidently with internal customers;</li>
<li>Be a team player;</li>
<li>Demonstrate good problem-solving skills;</li>
<li>Be willing to learn and share the acquired knowledge; and</li>
<li>Able to work under pressure.</li>
</ul>
<h3>Experience and Knowledge</h3>
You must:
<ul>
<li>Possess an MCAST Diploma or a Certification of a relevant ICT academy; and</li>
<li>Ideally have work experience in an IT support role or function.</li>
</ul>
<h3>What we Offer&nbsp;&nbsp;</h3>
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Technical Support Officer - Information Technology Unit

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
We are a team of inspired people who believe that opportunities start with a conversation.
‍Duties &amp; Responsibilities
You will be responsible for:
<ul>
<li>scanning and filing of various types of documents within the Credit Operations Unit;</li>
<li>assisting the Banking Operations Unit in the inward clearing process;</li>
<li>assisting in the vetting and due diligence processes related to account opening;</li>
<li>sorting, scanning and filing of various types of documents within the Legal Operations Unit such as garnishees, court mandates and deceased;</li>
<li>handling of the Housing Authority requests;</li>
<li>conducting various snap checks on the scanning process;</li>
<li>helping out in the account opening process by performing world checks on new customers as well as scanning;</li>
<li>inputting of payments on TPH;&nbsp;</li>
<li>inputting of valuation reports securing hypothecated properties on CMS (Collateral Management System);&nbsp;</li>
<li>signature scanning and filing of personal new clients, single forms, and companies;</li>
<li>assisting in sorting daily mail and processing undelivered mail; and</li>
<li>assisting and carrying out any ad hoc office duties as required from time to time.</li>
</ul>
Competencies and experience 
The potential candidate should be reliable and trustworthy team player with an aptitude for learning, able to work in a dynamic environment, meticulous and organised in your work.
You must:
<ul>
<li>have a level of education at Ordinary Level;&nbsp;</li>
<li>be proficient with MS Office Applications particularly in MS Excel;&nbsp;</li>
<li>have experience in a similar role, which will be considered as an asset; and</li>
<li>be flexible with a ‘can do’ attitude.</li>
</ul>
What we Offer 
<ul>
<li>Ongoing personal development;&nbsp;</li>
<li>Preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>Comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>Private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>Life insurance and personal accident cover;&nbsp;</li>
<li>Free ophthalmic examinations;&nbsp;</li>
<li>Private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>Additional half-day leave for birthday celebrations;&nbsp;</li>
<li>Annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>Flexible work arrangements (role permitting); and&nbsp;</li>
<li>Various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Support Assistant - Operations Department

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We're a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities
Join our Credit Analysis Team as a Manager in SME and Corporate lending, where your expertise will support our mission of responsible and sustainable lending. Reporting to the Head of Unit, you’ll play a crucial role in evaluating creditworthiness, enabling business, and help build a strong lending portfolio.&nbsp;&nbsp;
You’ll collaborate closely with teams across the bank, including frontline staff, legal, and risk management, giving you exposure to wider aspects of the Bank’s operations and allowing you to make significant contribution to its success.
You will be responsible for:
<ul>
<li>evaluating and verifying business lending applications through thorough vetting of documentation and due diligence checks;</li>
<li>conducting in depth financial analysis to assess creditworthiness, including consolidated financial statements, business plans, cash flow projections and make recommendations on loan viability;</li>
<li>leveraging financial models and analysis techniques to identify and mitigate credit risks;</li>
<li>ensuring risks are aligned to the Bank’s policies, procedures and regulatory requirements;</li>
<li>building relationships with internal stakeholders, enhancing the quality and efficiency of credit applications.</li>
<li>presenting findings and recommendations in credit committee meetings, playing an active role in the decision-making process.</li>
</ul>
Competencies and experience
The potential candidate should be reliable and trustworthy, organised, willing to learn and a have team-oriented approach.
We’re committed to your growth. This role will enable you to expand your analytical skills, and gain exposure to complex lending structures and high-level decision-making. You will have the opportunity to grow your skills and prepare for advancement to senior management roles, supported by training and professional development resources.
You must:
<ul>
<li>have strong analytical and problem-solving skills, with understanding of financial analysis and ratio models;</li>
<li>possess a Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field;</li>
<li>have 6-8 years of experience in credit analysis or a related banking role, with a focus on business credit being preferred;</li>
<li>Be meticulous and attentive for details;</li>
<li>Be proficient in Microsoft Office Suite, particularly Excel and Word; and</li>
<li>Have excellent communication skills, both written and verbal, with the ability to present information clearly and concisely.</li>
</ul>
What we Offer
<ul>
<li>ongoing personal development;&nbsp;</li>
<li>preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>life insurance and personal accident cover;&nbsp;</li>
<li>free ophthalmic examinations;&nbsp;</li>
<li>private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>additional half-day leave for birthday celebrations;&nbsp;</li>
<li>annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>flexible work arrangements (role permitting); and&nbsp;</li>
<li>various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

SME & Corporate Lending Manager - Credit Analysis Department

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.&nbsp;
We're a team of inspired people who believe that opportunities start with a conversation.&nbsp;
Duties and responsibilities
Join our Credit Analysis Team as a Manager in Retail and Micro Business Lending, where your expertise will support our mission of responsible and sustainable lending. Reporting to the Head of Unit, you’ll play a crucial role in evaluating creditworthiness, enabling business, and help build a strong lending portfolio.&nbsp;&nbsp;
You’ll collaborate closely with teams across the bank, including frontline staff, legal, and risk management, giving you exposure to wider aspects of the Bank’s operations and allowing you to make significant contribution to its success.
You will be responsible for:
<ul>
<li>evaluating and verifying lending applications through thorough vetting of documentation, due diligence checks and compliance with product terms and conditions;</li>
<li>conducting in depth analysis to assess creditworthiness, including verification of applicant income, debt servicing eligibility, and make recommendations on loan viability;</li>
<li>leveraging financial models and analysis techniques to identify and mitigate credit risks;</li>
<li>ensuring risks are aligned to the Bank’s policies, procedures and regulatory requirements;</li>
<li>building relationships with internal stakeholders, enhancing the quality and efficiency of credit applications; and</li>
<li>presenting findings and recommendations in credit committee meetings, playing an active role in the decision-making process.</li>
</ul>
Competencies and experience
The potential candidate should be reliable and trustworthy, organised, willing to learn and a have team-oriented approach.
We’re committed to your growth. This role will enable you to expand your analytical skills, gain exposure to high-level decision-making, and prepare for advancement to senior management roles, supported by training and professional development resources.
You must:
<ul>
<li>have strong analytical and problem-solving skills;</li>
<li>possess a Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field;</li>
<li>have 6-8 years of experience in credit analysis or a related banking role, with a focus on retail and small business lending;</li>
<li>be meticulous and attentive for details;</li>
<li>be proficient in Microsoft Office Suite, particularly Excel and Word; and</li>
<li>have excellent communication skills, both written and verbal, with the ability to present information clearly and concisely.</li>
</ul>
What we Offer
<ul>
<li>ongoing personal development;&nbsp;</li>
<li>preferential interest rates on home loans, personal loans and home value loans;&nbsp;</li>
<li>comprehensive support for academic advancement through fully subsidized staff study loans;&nbsp;</li>
<li>private clinic health insurance coverage, extendable to dependants;&nbsp;</li>
<li>life insurance and personal accident cover;&nbsp;</li>
<li>free ophthalmic examinations;&nbsp;</li>
<li>private counselling sessions in collaboration with Richmond Foundation;&nbsp;</li>
<li>additional half-day leave for birthday celebrations;&nbsp;</li>
<li>annual performance appraisals and salary reviews;&nbsp;</li>
<li>€250 annual wellness allowance;&nbsp;</li>
<li>complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;&nbsp;</li>
<li>flexible work arrangements (role permitting); and&nbsp;</li>
<li>various corporate discounts.&nbsp;</li>
</ul>
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Opportunities